Student Employment Work Study

Job Openings

Financial Aid Office Student Assistant

Job Description:

The Financial Aid Office Student Assistant will provide crucial support to the financial aid team while assisting students in navigating various financial aid applications, including FAFSA and Dream Act. This role requires strong customer service skills and the ability to communicate effectively with a diverse student population. The ideal candidate is organized, proactive, and comfortable in a fast-paced environment.

Key Responsibilities

• Answering phones, providing prompt and professional responses to student inquiries
• Assist students in completing FAFSA and DreamAct applications, guiding them through each step
• Educate students on financial aid options and eligibility criteria
• Provide guidance to students on navigating the FAFSA website and the PC website
• Engage with students from diverse backgrounds, showing empathy and understanding
• Manage difficult or sensitive conversations with professionalism and tact, ensuring a supportive environment for students
• Maintain confidentiality of student information in compliance with FERPA regulations
• Participate in outreach events to educate students and families about financial aid opportunities

Preferred Skills

• Strong customer service focus with a friendly and approachable demeanor
• Dedication to maintaining professional conduct and communication at all times
• Experience with Microsoft Office and general office equipment (phones, copiers, printers)
• Demonstrate excellent verbal and written communication skills in all interactions
• Maintain a well-organized workspace and ensure proper documentation and filing of student files and records

Hours and Compensation

• Flexible hours
• Monday - Friday
• Up to 19 hours per week
• Compensation rate: Minimum wage

Minimum Qualifications:

• Enrolled in at least 6 units at Porterville College
• Completion of the FAFSA
• Be a U.S. citizen or an eligible noncitizen
• Have a valid Social Security Number
• Meet Satisfactory Academic Progress requirements
• Eligibility determined by Financial Aid Technician

Steps to Apply

1. Application for Student Employment
2. I-9 Form for applicants with a Social Security Number, I-9 Form for no SSN, W-4 Form

3. EDD

4. Completion of the WTE Training and Student Orientation

5. KCCD Background Check Process

Cashier - Swap Meet Foundation Office

Steps to Apply

1. Application for Student Employment
2. I-9 Form for applicants with a Social Security Number, I-9 Form for no SSN, W-4 Form

3. EDD

4. Completion of the WTE Training and Student Orientation

5. KCCD Background Check Process

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Custodial - Swap Meet Foundation Office

 

Steps to Apply

1. Application for Student Employment
2. I-9 Form for applicants with a Social Security Number, I-9 Form for no SSN, W-4 Form

3. EDD

4. Completion of the WTE Training and Student Orientation

5. KCCD Background Check Process

Forms

• Direct Deposit form
• Application for Student Employment
• I-9 Form for applicants with a Social Security Number
• I-9 Form for no SSN
• W-4 Form
• EDD
• Completion of the WTE Training and Student Orientation

Note regarding the Direct Deposit and Payroll process: Student payroll is processed on the 1st of every month in the form of a check. To receive Direct Deposit, submit the Direct Deposit form to the Financial Aid Office.

• Work Study Handbook
• Absence Form
• KCCD Background Check Process

For Work Study Supervisors

To access the Student Worker Request Form and Student Worker Evaluation Form, please go to the Porterville College Portal.